Reporting & Moderation Policy

HappyJack Club is built around professionalism, creativity and mutual respect.

Most members will never need to report another member.

However, where behaviour falls below the standards expected within our community, we provide tools to report concerns quickly and confidentially.

This policy explains how reports are handled and how moderation decisions are made.

Our goal is not to punish members.

Our goal is to:

• —Protect the community.
• —Resolve issues fairly.
• —Encourage respectful behaviour.
• —Remove harmful content where necessary.
• —Apply moderation consistently.

Every report is reviewed by a member of the HappyJack Club moderation team.

Members may report:

• —Profiles
• —Messages
• —Portfolio images
• —Comments
• —Spam
• —Fake accounts
• —Copyright concerns
• —Harassment
• —Abuse
• —Fraud
• —Misleading information
• —Inappropriate behaviour

Examples include:

• —Harassment
• —Bullying
• —Hate speech
• —Discrimination
• —Threatening behaviour
• —Spam
• —Fake profile
• —Fake portfolio
• —Copyright infringement
• —Offensive content
• —Scam or fraud
• —Unwanted contact
• —Inappropriate messages
• —Safety concern
• —Other

We encourage members to report genuine concerns.

Please do not use the reporting system simply because:

• —Someone disagrees with you.
• —A collaboration did not go ahead.
• —You dislike another member.
• —You received constructive criticism.

Reports can be submitted directly from:

• —Member profiles
• —Messages
• —Portfolio images
• —Comments

When submitting a report, members should provide:

• —The reason for the report.
• —Any additional information that may help.
• —Supporting evidence where appropriate.

Once a report is received:

• —The report is logged.
• —A moderator reviews the available information.
• —Further context may be reviewed where necessary.
• —A decision is made.
• —Appropriate action is taken where required.

Following review, HappyJack Club may decide to:

• —Take no action.
• —Monitor the situation.
• —Remove content.
• —Issue guidance.
• —Send a warning.
• —Restrict features.
• —Disable messaging.
• —Temporarily suspend an account.
• —Permanently remove an account.
• —Refer matters to the appropriate authorities where legally required.

Reports involving:

• —Violence
• —Threats
• —Sexual harassment
• —Exploitation
• —Fraud
• —Illegal activity

will be prioritised for urgent review.

Content may be removed where it:

• —Breaches Platform Rules.
• —Breaches Community Guidelines.
• —Infringes copyright.
• —Is illegal.
• —Is abusive.
• —Puts other members at risk.

During an investigation we may temporarily:

• —Hide a profile.
• —Disable messaging.
• —Prevent uploads.
• —Restrict commenting.
• —Suspend account access.

Permanent removal may occur where a member:

• —Repeatedly breaches our policies.
• —Engages in harassment.
• —Commits fraud.
• —Uploads illegal content.
• —Creates fake accounts.
• —Circumvents previous suspensions.
• —Seriously endangers another member.

Members are encouraged to use the block feature where they no longer wish to communicate with another member.

Blocking is private.

The blocked member will not be notified.

Blocking does not automatically generate a moderation report.

Reports remain confidential.

HappyJack Club will not normally disclose:

• —Who submitted a report.
• —Internal moderation discussions.
• —Private moderation notes.

Where legally required, information may be disclosed to the relevant authorities.

If moderation action has been taken against your account, you may appeal.

Appeals should explain:

• —Why you believe the decision was incorrect.
• —Any additional evidence.
• —Any relevant context.

Appeals are reviewed independently where possible.

Members who repeatedly receive reports may be subject to additional monitoring.

Patterns of behaviour may be considered when reviewing future reports.

Members must not:

• —Submit false reports.
• —Harass others through repeated reporting.
• —Attempt to remove competitors unfairly.
• —Abuse moderation tools.

Misuse of the reporting system may itself result in moderation action.

For security and fairness, HappyJack Club may retain moderation records including:

• —Reports submitted.
• —Actions taken.
• —Moderator notes.
• —Warning history.
• —Suspension history.
• —Appeal outcomes.

Every moderation decision should aim to be:

• —Fair
• —Consistent
• —Respectful
• —Evidence-based
• —Proportionate

HappyJack Club cannot guarantee that every inappropriate interaction will be prevented or detected.

Members remain responsible for exercising good judgement when communicating and collaborating with others.

Questions regarding moderation can be sent to:

Reporting helps keep HappyJack Club safe, professional and enjoyable for everyone.

Please use the reporting tools responsibly and remember that every report is reviewed by a real person.

Thank you for helping us protect the community.